General free baggage allowance for baggage in the cargo hold.
Adults and children (from the age of 2):
Basic fare package: No checked baggage is permitted
Flex fare package: 1 piece of baggage up to max. 23 kg
Comfort fare package: 1 piece of baggage up to max. 32 kg
Small children (under the age of 2):
1 piece of max. 10 kg
In addition to the normal checked baggage allowance‚ a stroller or child seat can be checked-in free of charge.
Additional Baggage & Sporting Equipment
Additional baggage as well as Sporting Equipment can be booked up to 48 hours before departure by calling our Service Center (+41 44 577 61 00) or online via the "Manage Booking" function.
We will transport your additional baggage for a fee of CHF 50 per flight leg. The excess baggage fee has to be paid directly at the airport by credit card. Please note that a baggage item may not exceed 32 kg.
Hand luggage
Every passenger is allowed to take a maximum of one piece of hand luggage on board. It must be securely stowed under the front seat or in the overhead bin during the flight. Hand baggage will be inspected at check-in and at the boarding gate. Hand baggage that is too large or too heavy will be transported in the hold against a fee of CHF 50 per leg.
Maximum weight: 1 piece of max. 8 kg
Maximum dimensions: 55 cm length x 40 cm width x 20 cm height
Restrictions for hand luggage
1. Liquids in containers with a maximum volume of 100 ml You are permitted to take a total of one liter of liquids with you into the aircraft cabin. Please note however that these must be filled in individual containers of no more than 100 ml each. All liquids must be packed in a transparent‚ resealable plastic bag. Only one such plastic bag per person is permitted. This is also valid for children and infants.
2. Medication and special foods Medication and special foods such as baby food can be taken on board. You are required to demonstrate the necessity of these liquids.
3. Duty-free articles in a sealed security bag Duty-free articles must be sealed at purchase together with the receipt in a security bag with red border. Please note that this only applies to articles with a purchase receipt from the day of travel. Duty-free items count as part of the regular hand baggage limit (8 kg).
Carriage of Batteries
Please note that special care is required when transporting batteries. You will find all important information on the page of the Federal Office of Civil Aviation (FOCA).
Attention:
Wheelchairs with a lithium battery must not exceed 300 watts. If your device is operated with two batteries‚ each battery must not exceed 160 watts. Wet batteries are not carried for safety reasons. More information about accessible travel can be found on the page Accessible Travel.
More important information about travelling with batteries can also be found on the corresponding page of the Federal Office of Civial Aviation (FOCA) or in the following video of the European Union Aviation Safety Agency (EASA).
Lost or Damaged Baggage
Has your luggage been damaged or lost? We apologize for the inconvenience.
Please consider the following important notes:
Please proceed directly to the Lost & Found counter in the arrival hall at the respective airport and report the loss or damage. Make sure you receive a confirmation of the loss or damage before leaving the arrival.
If you do not receive any feedback from the Lost & Found office within 5 days‚ please send the documents listed in the information sheet below for further processing of your case to lostandfound@chair.ch.
